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US Campaign Automation Participants Not Progressing - Resolved

Updated: 4/25/2017 1pm UTC

 

Region: US

Feature: Campaign Automations

Impact: Participants in campaigns are not progressing.  New participants can be added but no movement occurs.  

Resolution: Our operations team identified a misconfiguration with a backend scaling process.  This has been corrected and we are seeing CA participants flow through as expected.  Please alert our support team if you need any additional help.  

Reported: 3pm 4/24/2017 UTC

Resolved: 4/25/2017 1pm UTC

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    Matt Bridges

    Resolved. 

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