Resolved - EU Web Data Delays

Resolution: 12:35pm UTC 06/01/2017

Our Operations team has monitored this issue and made adjustments to our infrastructure throughout the last week. With this, we are seeing greatly reduced delays in EU Web data syncing. Should you continue to experience delays with posted forms, page views, or posted surveys arriving in CRM, please let our support team know.


Region: EU

Feature: Web Data Synchronization

Impact: A small number of customers in our EU data center may experience longer than normal sync times for web data (page views, visits, posted forms, posted surveys) to arrive in CRM. This issue is currently under review by our Operations team. In the interim, sync rates may fluctuate throughout the investigation. As more details become available we'll be sure to update this post.

Announced: 7:00pm UTC 5/22/2017

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