Resolved - US Web Data Delays

Update: 2pm UTC 6/8/2017

At this time all web content should be syncing as expected.  Should you still see abnormal delays, please alert our support team for assistance.  Our apologies for any disruption these delays may have caused.  

Update: 06:10pm UTC : 06/07/2017
While we are currently seeing some improvement on the the sync times for web data, we continue to monitor and investigate the current issue.  We will update via this announcement as updates are available.


Region: US

Feature: Web Data Synchronization

Impact: A small number of customers in our US data center may experience longer than normal sync times for web data (page views, visits, posted forms, posted surveys) to arrive in CRM. This issue is currently under review by our Operations team. In the interim, sync rates may fluctuate throughout the investigation. As more details become available we'll be sure to update this post.

Announced: 12:40pm UTC : 06/07/2017

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