Resolved - EU Web Data Delays

Update: As of Tuesday, August 15 the EU Web Data delay issue has been resolved. Our development team identified an issue and was able to mitigate accordingly. If you continue to experience delays with web content syncing, please let our Support Team know.


Update: As of Wednesday, August 9 the US Web Data delays have been resolved. The investigation for EU Web Data delays is still ongoing.



Region: EU and US as of 8/7/2017

Feature: Web Data Synchronization

Impact: A small number of customers in our EU and US data centers may experience longer than normal sync times for web data (page views, visits, posted forms, posted surveys) to arrive in CRM. This issue is currently under review by our Operations team. In the interim, sync rates may fluctuate throughout the investigation. As more details become available we'll be sure to update this post.

Announced: 11:25am UTC : 08/02/2017, reported in US as of 8/7/2017

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