10pm UTC 1/10/2017
All emails should be sending through appropriately now. Sends in error recovery should reattempt automatically. Please submit a support ticket if you see any further issues with processing a send.
9pm UTC 1/10/2017
We are receiving reports and can confirm some clients working out of the US and AU datacenters are experiencing a problem where sends go directly to error recovery. Our operations team is reviewing this as an urgent item and updates will be delivered here as we have them. Our apologies for any issues this may be causing.