Register for Your ClickDimensions Package - CRM 2011, 2013, 2015 and 2016

New customers will receive a welcome email with a link to the ClickDimensions registration page. The registration page is where you will go to enter your CRM system's information to request your copy of the ClickDimensions solution. The instructions below are for CRM 2011/2013/2015/2016 (both on-premise and CRM Online).


Contact Email Enter the email address that you would like the solution and installer sent to, as well as any updated solutions when requested. In other words, this should be the email of the Installation Point of Contact.

Service User

This should be your ClickDimensions dedicated user information. This user must be a CRM Administrator and is preferably not an actual person, but just a user who's information will stay the same.

NOTE: If you are using ADFS 3.0 for an on-premises IFD setup, enter the username in the format DOMAIN\username


The password of the previously mentioned User Account.

Office365 Account

If you are using CRM Online, authentication to CRM uses Office 365 credentials. Please check the box to indicate that you are using Office 365 credentials to log into CRM. Your CRM Online login will look similar to this if you are using Office 365 to authenticate:


Active Directory Domain

This is only required if you are On-Premise. To find this, open a User record in CRM and you'll see the Domain Logon in the format of "DOMAIN\username".

Unique Organization Name

You can find this by going to Settings > Customizations > Developer Resources. Note that in some CRM Online organizations, the unique organization name is different from the friendly name in the URL. In CRM 2016 :


In CRM 2013/2015 :



Your Microsoft CRM URL, for example : You can find this by going to your CRM and looking at the URL bar and taking the first part of it that looks like the above example.


Now you're ready for installing and deploying ClickDimensions.

Troubleshooting Registration Errors

If you have a problem registering, please try the following Test Registration Form which will provide a detailed error: Test Registration Form If you require assistance with registering, please send a screenshot of what you have filled in on the test registration form and the error to our support team.

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