Resolved - Intermittent Connection Errors

Region: All

Feature: Editor and Settings page access

Impact: Customers may experience an error while attempting to load ClickDimensions editors and the Settings page, either: "Metadata contains a reference that cannot be resolved: ''" 

We've reached out to Microsoft and are investigating this issue. For now, the error is intermittent, and reloading any failed pages will usually help access the page. As more details become available we'll be sure to update this post.

This issue has been resolved by Microsoft.  Calls to their discovery service were being interrupted.  If you continue to have issues related to this incident please feel free to open a support request.  We will continue to work with Microsoft if this happens again.  This was updated by Microsoft at 2:15 UTC.


Announced: 5:00 pm UTC : 10/30/2017
Resolved: 2:15 pm UTC : 10/31/2017

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