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Resolved - Campaign Automation Delays

Region: All

Feature: Campaign Automations

Impact: Campaign Automation participants are currently experiencing delays in completing steps and progressing to the next. We are continuously monitoring these environments during this time and are actively working to resolve. We apologize for the current impact and will continue to provide updates.

Update (11/28/2017): As we continue to monitor and make minor iterative changes to address load issues, a planned upgrade to the architecture to address load concerns is underway and scheduled to be completed by January, 1 2018.

Update (01/11/2018): We are happy to announce that changes to the overall architecture of Campaign Automations has been completed as of January 1st, 2018. We are moving customers over to this infrastructure in stages to ensure the successful migration to this setup. Thank you again for your patience in this matter.

Announced: 07:10 pm UTC : 11/22/2017
Updated: 02:00 pm UTC : 01/11/2018

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