Release Notes Version 8.14

8.14.0 [January 2018]

US Data Center: Instant Update/Cloud - January 7, 2018; Solution - January 8, 2018

Note: this version is currently only available in the US data center. All other regions are scheduled to be available on January 28th. We will update here when those updates are completed.

Note: Not all features are available for all versions of CRM. Solution Updates are available for Dynamics 2013+ only.

For instructions on how to update, see this article. There is no additional charge to update and updating is quick. The column furthest to the right shows if the specific update was already automatically made for you (Instant Update) or if you must update your solution file to get the update (Solution Update Required).


  New Feature Drag & Drop 2.0 Email Editor: Favorites Tab

Now you can save sections of content for re-use. Save a section that you like, and every time you, or anyone from your account creates a new template with the D&D 2.0 editor, it will be available for re-use. This is very useful for creating headers and footer, or any other content that may be used in more than one email.

Available for D&D 2.0 Beta group only. To join the Beta group, update to ClickDimensions version 8.13+, open the new editor, and fill out the form you will see there.

ClickDimensions version 8.13+ required

Instant Update


  Improvement BulkSMS

With the BulkSMS connector we are now automatically reformatting phone numbers at the time of send so you don't have to make sure they are perfectly formatted in the contact/lead record. This enhancement will automatically remove any spaces and special characters when sending (The number will stay exactly as you write it within the contact/lead record, we just change during the send process to ensure it is delivered).

Instant Update
  Improvement Campaign Automation

As part of our ongoing enhancements to the Campaign Automation tool, we increased the rate of adding new participants to a published campaign automation. This will improve the performance of Campaign Automations that handle large lists of participants.

Instant Update
  Improvement DNS Settings

When saving in DNS Settings (where the email and social CNAMEs are set up) we will now check to make sure the CNAME is valid and prevent saving if not. This will help prevent future issues and catch any potential problems from the beginning.

Instant Update
  Improvement Domains

On the Domain records, the labels of the fields were changed to make it more clear. "Name" became "Domain", and "Sub Domain Alias" became "Web Content CNAME".

Solution Update Required
  Improvement Domains

On Domain records, when pressing the Test Alias button the record is now automatically saved before it runs the test.

Solution Update Required
  Improvement Drag & Drop 2.0 Email Editor: Padding Lock / Unlock

In the Drag & Drop 2.0 editor, when applying section or block padding, you can decide if you want to control the right and left padding, or top and bottom padding simultaneously.

Available for D&D 2.0 Beta group only. To join the Beta group, update to ClickDimensions version 8.13+, open the new editor, and fill out the form you will see there.

ClickDimensions version 8.13 + required

Instant Update
  Improvement Email CNAME

Email CNAME records will automatically save the record if you press Test CNAME before saving.

Solution Update Required
  Improvement Email Template

In Email Templates, increased maximum length of the Name field to 400 characters to allow for longer names. The From Name and From Email fields were also increased to a max of 4000 characters.

Solution Update Required
  Improvement Email Send

We increased the column width of Name on all Email Send views to make it easier to read. The From Name, From Email, From Name B, and From Email B fields were increased to a max of 4000 characters.

Solution Update Required
  Improvement Form Field

The Type field on the form field records was made to be required to eliminate issues caused by leaving the field blank.

Solution Update Required
  Improvement Twilio Connector

We have removed the inbound number field to simplify the setup. All replies look for the number listed in the Long Number field. 

Instant Update
  Improvement User Session

The JavaScript for the security/user session were conflicting with custom JavaScript for some customers using older versions of JavaScript so we updated ours to be compatible with all versions.

Solution Update Required
  Improvement Web Content

We added subgrids to the Web Content entity to show the submitted forms, surveys, or subscriptions along with page views generated.

Solution Update Required


  Bug Fix 106121 Block Editor User set with non-English language could not access Block Editors. Instant Update
  Bug Fix 102558 Campaign Automation Decision Nodes would send Participants down multiple paths, even when the conditional clauses should have resulted in just one path. Instant Update
  Bug Fix 83880 Drag & Drop Editor Links could not be removed from images. Instant Update
  Bug Fix 105925 Email Statistics AU accounts on the Data Warehouse would receive an internal server error when accessing Email Statistics and Heat Map windows. Instant Update
  Bug Fix 93154 Events The "Organization Key" field label had a typo. Solution Update Required
  Bug Fix 103486 Form The Filter Free Email Addresses checkbox could not be saved as unchecked. Instant Update
  Bug Fix 104397 Import Tool The Import button was not working on the ClickDimensions Imports page. Instant Update
  Bug Fix 106147 Import Tool When importing into a Marketing List, additional members from recent prior imports would sometimes be added to the list. Instant Update
  Bug Fix 18047 Landing Page Landing Page embed iFrame was set with scrolling="no", which hid the submit button in small frames. Instant Update
  Bug Fix 105340 RSS to Email The RSS to Email connector would sometimes send duplicate emails. Instant Update
  Bug Fix 105022 Security Security errors would sometimes display without proper cause. Instant Update
  Bug Fix 103862 Split Test The Version A preheader would be used in all versions of the email. Instant Update
  Bug Fix 102549 Template Editors Fonts beginning with the letter "T" were missing from the Drag & Drop and Freestyle Editors. Instant Update
  Bug Fix 104288 Unsubscribe Duplicate Unsubscribe records could be generated in some scenarios. Instant Update
  Bug Fix 92904 Web Content HTML Components would display "undefined" if an edit made to that component's source view was saved without exiting the source view. Instant Update
  Bug Fix 103830 Web Content Custom padding properties were being overwritten by the default stylesheet. Instant Update


  Change Twilio The same long number can only be used in one Dynamics CRM environment. Otherwise it can cause problems with sending and receiving messages. We are now preventing the setup of the same number in more than one environment so these issues do not occur.  Instant Update


Security Role Updates

See the full article on Security Role settings here. Security role updates are done for CRM 2013+ only and require a solution update.

ClickDimensions Core Changes
No changes.

ClickDimensions User Changes
No changes.

ClickDimensions Service Changes
No changes.

ClickDimensions Lock Blocks Changes
No changes.

IP Address Additions

Here is the current list of IP Addresses you may need to unblock to allow ClickDimensions to work.

No New IP Addresses

Plugin Changes

No plugin changes

8.14.1 [January 2018]

US Data Center: Solution - January 10, 2018

  Change Social Removed an entity from the navigation that does not yet function. Solution


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