8/26/2016 8pm UTC
All issues with connecting to and submitting requests via our ticketing system have been resolved. If you have not received a reply or confirmation of receipt please call or submit a new request so that we may best support you.
8/26/2016 4:15pm UTC
We are currently receiving reports of connectivity issues with our ticketing system. For immediate support or MSM needs, please call 888.214.4228