6pm UTC 10/18/2016
All connectivity issues have been resolved with our vendor and our team is working through our tickets as normal. Should you not receive a reply or feel an error occurred in the submission process, please notify our support team and we'll be happy to assist asap.
4:30pm UTC 10/18/2016
We have confirmed reports of connectivity issues from our ticketing vendor and are working with them to resolve quickly. If you are unable to submit a ticket to our support or success teams, please feel free to reach out directly via the following numbers:
General Line: 888.214.4228
Marketing Success: 678.562.1211
We will post an update here as soon as this disruption is resolved.