US Email Send Delays Resolved


As of 10pm UTC 11/6/2016, our operations team deployed an update that has resolved reported instances of excessive delays with emails sends out of our US datacenter.  We apologize for any inconvenience the delays may have caused.  If you still notice delays or have concerns about your sends, please contact our support team.  


Original Message: Friday 11/4/2016

We are receiving reports of email send delays for some clients using our US datacenter.  Our operations team is working to correct this now and expect a fix to be deployed Sunday 11/6/16.  Any sends pending processing should not be resent to avoid send duplication.  We will post back here with additional details and when the fix is confirmed.  

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request


Article is closed for comments.