Supported Version of Microsoft Dynamics/CRM
Marketing Automation
| Product | CRM 2013 build 6.0.2.46 | CRM 2015 build 7.0.0.3543 | CRM 2016 build 8.0.0.1088 | Dynamics 365 On Premise (v8.2) | Dynamics 365 On Premise (v9.1+) | Dynamics 365 Online (v9.1+) | Click Solution Version Needed | Feature Flag? |
|---|---|---|---|---|---|---|---|---|
|
Editor Type
|
Yes | Yes | Yes | Yes | Yes | Yes | - | No |
|
Editor Type: Email Designer |
Yes | Yes | Yes | Yes | Yes | Yes | v2024.02 | No |
|
Campaign Automation
|
Yes | Yes | Yes | Yes | Yes | Yes | - | No |
|
Segmentation
|
No | No | No | No | No | Yes (UCI Only) | v2023.10 | No |
|
Marketing Calendar
|
Yes | Yes | Yes | Yes | Yes | Yes | - | No |
|
SMS
|
Yes | Yes | Yes | Yes | Yes | Yes | - | No |
|
Social (All packages)
|
Yes | Yes | Yes | Yes | Yes | Yes | - | No |
|
Landing Page
|
Yes | Yes | Yes | Yes | Yes | Yes | - | No |
|
Survey - Online Surveys
|
Yes | Yes | Yes | Yes | Yes | Yes | v10.7 | No |
|
Subscription - Form Builder
|
Yes | Yes | Yes | Yes | Yes | Yes | - | No |
|
Form - Form Builder
|
Yes | Yes | Yes | Yes | Yes | Yes | - | No |
|
Form - Form Designer (New)
|
No | No | No | No | Yes (UCI Only) | Yes (UCI Only) | v2023.11 | No |
|
Intelligent Dashboard
|
No | No | Yes | Yes | Yes | Yes | v10.4 | N/A |
| Sales Engagement | No | No | No | No | No |
Yes (UCI Only / Power Apps license required)
|
v12.5 | N/A |
|
Events - GoToWebinar
|
Yes | Yes | Yes | Yes | Yes | Yes |
v8.3.0 v2024.04 Recommended |
No |
|
Events - WebEx Webinar
|
Yes | Yes | Yes | Yes | Yes | Yes |
v2023.10 v2024.04 Recommended |
No |
|
Events - Eventbrite
|
Yes | Yes | Yes | Yes | Yes | Yes |
v2023.10 v2024.04 Recommended |
No |
|
Events - Cvent
|
Yes | Yes | Yes | Yes | Yes | Yes |
v2023.10 v2024.04 Recommended |
No |
|
Events - Zoom Webinar
|
Yes | Yes | Yes | Yes | Yes | Yes |
v2023.04 v2024.04 Recommended |
No |
|
Events - Team Meetings and Live Events
|
Yes | Yes | Yes | Yes | Yes | Yes |
v2023.10 v2024.04 Recommended |
No |
|
Lead Scoring - Legacy |
Yes | Yes | Yes | Yes | Yes | Yes | N/A |
Automatically disabled when New Lead Scoring FF is enabled
|
|
Lead Scoring - New
|
No | No | Yes | Yes | Yes | Yes | v12.3 | Yes |
Click CRM (v2023.08)
| Product | Click CRM |
|---|---|
|
Editor Type - Email Designer and New Drag and Drop ONLY
|
Yes |
|
Campaign Automation
|
Yes |
|
Segmentation
|
Yes |
|
Marketing Calendar
|
Yes |
|
SMS
|
Yes |
|
Social (All packages)
|
Yes |
|
Landing Page - Drag and Drop ONLY
|
Yes |
|
Survey - Online Survey Editor ONLY
|
Yes |
|
Subscription - Form Builder
|
Yes |
|
Form - Form Designer (New)
|
Yes |
|
Intelligent Dashboard
|
No |
|
Sales Engagement
|
Yes |
|
Events (All sources)
|
Yes |
|
Lead Scoring - New ONLY
|
Yes |