Update: Campaign Automations are functioning as expected and we do not expect any residual issues from this service interruption. Please see below for current outstanding issues. Our DevOps team has identified and resolved the issue of Campaign Automations in the US not Saving and Publishing.
The development team is aware of the intermittent Campaign Automation delays and is working towards a resolution.
Update: Our team is aware of Campaign Automations not saving changes.
Update: Our team is aware of the grids in Campaign Automations not loading. The development team is currently investigating the situation.
Update: Our team has uncovered additional errors related to US Campaign Automations, and are actively investigating the cause and a resolution. Please be aware that US Campaign Automation builders may display an error upon opening.
Update: Our Team uncovered a communications issue with our Campaign Automation database and was able to mitigate the issue. Campaign Automations are functioning as expected and we do not expect any residual issues from this service interruption.
Feature: Campaign Automations
Impact: We are currently experiencing an issue where Campaign Automation builders are inaccessible for customers in our US Data Center. An error is being display upon opening the builder, 'Object Reference not set to an instance of an object.'
Our Operations Team is already hard at work at restoring functionality. We'll post updates here as we learn more.
Reported: 9:18 PM UTC : 03/14/2018
Updated: 4:27 PM UTC : 04/27/2018