Feature: Email Sends
Resolution: Our team has continued to monitor this issue and we are seeing email sends process as expected.
Update: Our team has added additional resources to resolve this issue. We will continue to monitor in the coming days.
Update: We are seeing delayed email sends in our EU data center. This issue may present to customers as emails sitting in 'Pending' status for extended periods of time. We are working to mitigate the issue as quickly as possible.
Update: Email Sends have returned to normal and the queue has resolved.
Update: We are currently experiencing an issue where Email Sends in our EU data center are delayed. We have seen Email Sends experience delays up to 3 hours in processing. Our Development Team is currently investigating the issue and we will provide updates here as available.
Please note that all delayed Email Sends will process and send. We do not recommend cloning Email Sends in an attempt to speed up processing as this will potentially result in duplicate sends
Reported: 15:06 UTC 09/07/2018
Updated: 19:00 UTC 09/14/2018
Resolved: 18:15 UTC 09/17/2018