Our Development team is investigating an issue where EU Email Sends may be delayed.
| Feature |
Emails |
| Region |
EU |
| Status |
- Investigating
- Monitoring
- Resolved
|
| Reported |
09/21/18 12:05 UTC |
| Updated |
12/10/18 20:05 UTC |
Workaround
All delayed Email Sends will process and send. We do not recommend cloning Email Sends in an attempt to speed up processing as this will potentially result in duplicate sends.
Updates
Current - This issue has been resolved and closed.
Previous Updates +
11/16/18 15:33 UTC - We are seeing Emails Sends process as expected but will continue to monitor this.
11/16/18 14:15 UTC - We are currently investigating an issue where some EU Email Send delays are being delayed and may sit in a Pending status longer than expected. As our Development Team uncovers more about the issue, we will provide updates to this announcement.
9/21/18 13:50 UTC - At this time, email sends are sending as expected. We will continue to monitor and will update this page as needed.
9/21/18 12:05 UTC - We are currently experiencing an issue where Email Sends in our EU data center are delayed and remain in a "Pending" state longer than expected. Our Development Team is currently investigating the issue and we will provide updates here as available.
Please note that all delayed Email Sends will process and send. We do not recommend cloning Email Sends in an attempt to speed up processing as this will potentially result in duplicate sends.
