A 503 error is occurring for the Embed as Link option in Web Content designer windows.
|Reported||2/4/19 13:25 UTC|
|Updated||2/18/19 13:55 UTC|
Current - We are no longer seeing this issue occur. Our team is investigating for a root cause.
Next Steps - We will continue our investigation and update here as soon as we have more information. Please follow this announcement for future updates; our support team will not have additional details to share aside from what has been shared here.
2/11/19 14:00 UTC - We are seeing this issue occur for environments on our EU data center and are re-investigating.
2/4/19 21:47 UTC - The intermittent issue seems to have resolved itself but we are continuing to investigate to ensure a final resolution. ClickDimensions is working with Microsoft to complete the investigation as there was an element on their side needing to be checked before considering this issue resolved.
2/4/19 18:10 UTC - We are seeing improvement with the intermittent issues surrounding embedded web content, email editors, and web tracking. You can use ClickDimensions as usual, but please let our support team know if you are still seeing these intermittent issues occur. We will continue to update this announcement with more information.
2/4/19 14:41 UTC - We are investigating an issue primarily with Web Content—when accessing the Embed as Link option in a web content designer window a 503 error occurs, and Web Content embedded using the iframe or widget will not display when placed on a webpage. Related items are web tracking (such as Page Views) records which may not be created during this time and Email editors which may not load.