There's been a lot of interest in the new Academy and we appreciate your patience as we continue with the moving process. The retiring Academy will be closing at the end of January (2020). So we do ask that you continue to use the new Academy for your training needs. As of February 1, 2020, the new Academy will be the only Academy holding our training materials.
If you haven't received a login to the new Academy and haven't filled out the waitlist/request form, please fill out the form so we can get your login sent to you. However, if you have filled out the form and haven't received your request yet, please be assured that we are working on processing it as soon as we can. Since we are trying to ensure that your user is properly transferred to the new Academy, it is taking longer than you may expect for us to process these requests.
Also, please be aware that past certifications you have completed will not be visible in the new Academy yet. We have new updated material for you to learn from in this new Academy, and after the retiring Academy has closed, we will circle back to look at transferring past certifications.
Again, thanks for your interest and patience as we continue working through this.
Existing Users of Retiring Academy
Access to new Academy
If you're an existing user, you will not need to take any action until an email is sent to you from the new Academy. Once you receive an email and click the invite link, you will be able to confirm your new Academy account by setting a password and then start checking out our new content there.
For this new Academy, Enrollment Keys are not used as those were specific to our retiring Academy.
Any course certifications that you want us to transfer to the new Academy should be completed by the end of December 2019. Incomplete courses will not be shown in the new Academy as you will have access to the new content there.
Before we turn off access to the retiring Academy, if you're an existing user in there you will want to soon finish achieving a certification if you want record of it to transfer over to the new Academy. Otherwise, it is probably best to start progressing through content in our new Academy so you are getting credit for it. But also, we are working on updated certifications that the new Academy course content will be used in.
More details on records being transferred to new Academy is here.
Beginning November 8, 2019 if you are not an Academy user prior to that day, you will not be granted access to the retiring Academy. You will want to request access via our Waitlist form here and where we will process your request to invite you to the new Academy.
See login details and a sneak peak of the New Academy here!
How can I stay up-to-date on information regarding this change?
Ongoing updates will be shared here.
Who can I speak to if I have questions on this?
If you have any questions, please email email@example.com.