The ClickDimensions Academy is free self-service online elearning portal available for all ClickDimensions customers and partners. It includes a plethora of written, video, and interactive training resources in a variety of courses to help you get the most of ClickDimensions. You can decide which courses you want to go through and at what pace works for you as we want learning to be available as “choose your own adventure”. If you wish, our Academy is also where you can enroll to take different ClickDimensions Certification Exams to test your knowledge!
We believe our new Academy will provide an even better online learning experience for you! It has a more flexible structure filled with some exciting new content and features. All to make learning ClickDimensions more interactive and convenient, then to make the use of ClickDimensions even more intuitive and rewarding.
Below, see how you can access it, know what to expect, and get a sneak peek of what it looks like.
- New User Signup
- Logging In
- Your Dashboard
- Past Academy Progress
- Record of Attained Certifications from Past Academy
- Record of Course Progress from Past Academy
- New Academy Content
- Course Content in New Academy
- How Courses are Categorized in the New Academy
- Certification Course Paths in New Academy
- Course Content in New Academy
- Supported Internet Browsers
New User Signup
Reach out to your ClickDimensions Customer Success Manager or Account Manager to request access to our Academy. Once they have invited you will first receive an email invite to the Academy from our Academy system. In the invite you will click on the unique invitation link in the email and an internet browser page asking you to create a password will appear. After creating and confirming a password, this will setup your new Academy user and log you in for the first time.
Users from our retired Academy please know, this new Academy does not use Enrollment Keys as a way of user sign up, so Keys will no longer be used.
After your initial user setup and login, when you navigate back to the Academy site this is what the login page will look like. (the image you see on the login page might look different, but the login page structure as a whole will look like this.)
Your dashboard shows how many courses you are enrolled in or have completed as well as the courses you're currently working on. So you can review what you have already done or resume a course to complete it.
You can also navigate to your account profile and update your name, avatar, and more. At any time, you click on the Dashboard button to return to it or to visit the Course Catalog.
Record of Attained Certifications from Previous Academy
Currently when you login to the new Academy, you will not see any record of previous certifications you attained in the retired Academy. As a first priority we wanted to make sure we got folks into the new Academy, before we worked on the migration of attained certifications. In the future when resources become available we hope to be working on the transfer and recording of your certifications in the new Academy.
When updates are available, we'll be sure to communicate them your way!
Record of Course Progress from Previous Academy
We have been working to create and improve our course content for the new Academy and are still in the process of doing so. In the new Academy you will notice a different structure in how courses are provided along with the content within them.
Only attained Certifications from our previous Academy will be recorded in the new Academy, so Course progress or completions will not be transferred over.
- Incomplete Course progress will not be recorded in the new Academy.
- Completed Course progress will not be recorded in the new Academy. Meaning, if you started our Fundamentals Curriculum and completed some courses within it, but you did not finish the all the Curriculum courses AND then take the Fundamentals Exam to achieve our CD Fundamentals Certification - that activity will not be recorded in the new Academy.
Course Content in New Academy
Like mentioned in the section above, we are in the process of improving our course content and course offerings as whole. In the new Academy you will see available courses in the Catalog. Currently we still have plenty more courses to get published for you all!
You are able to enroll in any courses you would like. So start progressing through our product courses and as we have more available you will see them in the Catalog.
Navigating to the Catalog = Click on the upper left hand Dashboard button, select Catalog.
How Courses are Categorized in the Catalog
- Fundamentals of ClickDimensions
- The Product Courses here are what we consider to be the foundational features of ClickDimensions that are a starting point in learning the product.
- If you get into the Academy and don't know where to start, this category of courses is a good place.
- Then when you want to test your knowledge on this content, you can do so by enrolling in the Fundamentals 2.0 Certification path.
- Advanced Features/Functionality of ClickDimensions
- The Product Courses here are on additional features, functionality, or usage of ClickDimensions.
- Coming Soon: More Courses here.
- Coming Soon: To test your knowledge on this content, you will be able to enroll in an Advanced 2.0 Certification path.
- Using ClickDimensions
- The Product Courses here are all the available courses from each category, for convenience.
- Administration of ClickDimensions (Coming Soon)
- The Product Courses here will go through a technical overview of our ClickDimensions Solution and the instructional steps of installation.
Certification Course Paths in New Academy
Updated Product Certifications are in process for the new Academy. As they are released we will let you all know.
So far, we do have our Fundamentals 2.0 Certification available now in the Catalog under "Learning Paths"!
We don't want to pressure you with having to take a Certification, so if you would like to just go through course content at your leisure you can. Then whenever you would like, you can enroll in a Certification path to test out your knowledge!
The Certification path will show the course completion requirements and exams required to attain the certification. One of the best parts about the certification paths is that they will show any content courses you may have already completed that count towards the certification requirements.
Supported Internet Browsers for the Academy
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
- User Experience FYI - some users have reported issues using the Edge browser. Make sure you are on the latest version like the Chromium based update that was added earlier this year (2020), as improved user experience in the Academy was reported.
If you experience issues using the online Academy system in a certain browser, we recommend making sure you are on the latest browser version first. Then try out the Academy in another browser to narrow down the issue and see if you have an improved experience.