ClickDimensions allows use of custom CNAMEs as described here but if you are looking to combine your CNAMEs with secure URLs (those beginning with HTTPS), please review the information below.
- Web Content
URLs within ClickDimensions emails can only be used with HTTPS as long as the default CNAME (elink[eu].clickdimensions.com) is used. This is because, at this time, we do not have the capability to hold a security certificate for a customer’s domain to enable HTTPS used with a custom email CNAME (link.yourcompany.com).
In order to work around this, you can remove the custom email CNAME. Any email that uses the default email CNAME, will also use HTTPS for URLs within the email.
ClickDimensions forms (and web content) can only be used with HTTPS as long as no CNAME is used. This is because we cannot have a security certificate in place for your web content CNAME. So by default all web content embed code uses HTTP and not HTTPS.
In order to workaround this, you can remove the CNAME and use HTTPS by implementing one of the following methods.
Method 1 - Associate your web content with a fake domain record
In this scenario, you will need to associate the web content with a Domain record that does not have a value in the sub-domain alias field.
- Go to Settings > Domain an create a dummy domain record. For example, mysite.com in the Name field and no sub-domain alias.
- Save the Domain record.
- Go to Settings > Web Content and open the form.
- In the Domain field select the new domain (without the sub domain alias) record and save.
Now, in the embed menu, the form url should begin with analytics.clickdimensions.com (if you're on our EU or AU data center, this will look slightly different). When placing the embed code on your site/page, add an "s" to the end of the HTTP and that will set the form as HTTPS.
Method 2 - Edit the embed code
Copy the iframe or widget embed code for your web content and place it on your site/page. Before saving your page though, alter the embed code by...
- Adding an "s" to the HTTP beginning.
- Removing your CNAME.
You'll replace the CNAME with analytics.clickdimensions.com (analytics-eu.clickdimensions.com for EU data center or analytics-au.clickdimensions.com for AU data center).
An example of how this would look in an iframe embed code is shown below, but the same steps would apply to the widget code as well.
<iframe src="https://analytics.clickdimensions.com/form/sample1234" allowtransparency="true" width="100%" height="500px" type="text/html" frameborder="0" style="border:0"></iframe>