ClickDimensions New Feature Request Portal
Effective July 28, 2020, our Feature Request forum has been moved to an awesome new location HERE.
In accessing the new site location, all visitors can see idea (feature request) posts, but you will need to sign up or login to create a post or vote on an existing one. So if you have a feature that you would like our Product team to consider adding to our road-map, then please check out our new Feature Request portal site to share/vote on new features.
This new ideas portal will provide our users a better experience for requesting and viewing ideas, while also allowing our Product Management Team to better handle your important requests! We encourage and appreciate your feedback!
Feature Request Statuses:
Below are the statuses that can be applied by our Product Team to posts.
- Needs Review – feature requested needs to be reviewed by our team to have a Status determined.
- Future consideration - feature requested has possibility of being considered in the future.
- Already exists - feature requested already exists in the product.
- Will not implement - feature requested will not be implemented into the product.
- Planned - feature requested is planned to be implemented into the product.
- Shipped - feature requested has been implemented into the product.
A submitted post that hasn’t been reviewed yet by our Product Team will have a Status of “Needs Review”.
A submitted post that has been reviewed by the Product Team already will have any of the other 5 Statuses applied to it.
Users and Posts from old Feature Request Forum:
Requests and Votes from our old feature request forum were migrated over to the new ideas portal, so there is no need for users to re-submit their requests in the new portal. Any prior Vote count on a migrated post will appear, but the voters themselves will not.
Below are some answers to questions you might have:
Q: Will I see requests I submitted from the old forum?
A: If you have any previous request posts, you will see them after signing up as a user in the portal in “My ideas” on the left-hand side of the homepage. Keep in mind that will only be the case if you signed up with this portal using the same email address you used in the retired request forum.
Q: How do I know if a post in the new portal was migrated over?
A: The post will most likely have a date of July 28, 2020 and it will most likely not have a Status applied to it.
Q: Why don't I see comments on a migrated post I know used to have them?
A: Comments on old feature requests from other users, yourself, or internal ClickDimensions team members could not be migrated over into the new portal, but do not worry we still have them recorded on our end for reference.
To submit and vote on posts, you will need to sign up as a user first.
In signing up as a user, we request your Name and Company Email Address.
Creating a post:
Click the “Add a new idea“ button on the left-hand side of the home page.
You will then see the new idea post's fields to fill out.
When selecting a feature category to associate your request to, there will not be definitions of those categories listed in the drop-down menu.
To see the category definitions prior to submitting a post, you can take a look at them on the left-hand side of the homepage by clicking on the “Filter By Category” option that relates to your post > then for any category listed with a circular question mark next to it you can hover over it to see what that category pertains.
Below for "Email Marketing" we can see it pertains to posts about Emails, Statistics, CNAMEs, and BCC.
Adding your Vote to an Idea Post:
Voting is possible when you are logged in to the portal and if you aren't a user yet, it will ask you to sign up.
There is a limit of 25 Votes per user.
To add your vote to a post, click on a post then click on the VOTE icon on the left-hand side of the post.