Last Updated: March 29, 2021
- ClickDimensions uses the following third party subprocessors to provide our Services including services we use to provide support to our customers using our Services.
- Prior to engaging any third party subprocessor, ClickDimensions performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
- ClickDimensions requires its subprocessors to satisfy equivalent obligations as those required of ClickDimensions (as a Data Processor) as set forth in our Data Processing Addendum (“DPA”)
Infrastructure
These subprocessors make up the infrastructure that supports the ClickDimensions Marketing Automation application
| Subprocessor | Geographic Location | Role | |
| Microsoft Azure | US: North-Central AU: New South Wales EU: North Europe (IE) CA: Central |
Cloud Service Provider for ClickDimensions application | Azure Data Center Locations |
| MessageGears | US IE |
Email Provider |
These subprocessors make up the infrastructure that supports ClickDimensions Intelligent Dashboards
| Subprocessor | Geographic Location | Role |
| Amazon Web Services | North Europe (IE) | Cloud Service Provider for ClickDimensions Intelligent Dashboards |
| Google Cloud Platform | EU: Distributed | Cloud Service Provider for ClickDimensions Intelligent Dashboards |
| MailGun | US | Data Transfer for ClickDimensions Intelligent Dashboards |
| BrickFTP | US | Data Transfer for ClickDimensions Intelligent Dashboards |
Embedded Functionality
These subprocessors provide additional functionality in the application
| Subprocessor | Geographic Location | Role |
| InsideView | US | Data Services |
| Oktopost | US | Social Posting |
Support
These subprocessors are used to provide customer support for our Services
| Subprocessor | Geographic Location | Role |
| Zendesk | US | Customer Support Services |
| Acuity | US | Customer Support Services |
| Pendo | US | Customer Support Services |
| Fullstory | US | Customer Support Services |
| Ring Central | US | Customer Support Services |
| OneTrust | US | Customer Support Services |
Affiliates
The following affiliate companies are members of ClickDimensions LLC and function as subprocessors
| Subprocessor | Geographic Location | Role |
| ClickDimensions Ireland | IE | Customer Success and Support |
| ClickDimensions Spain | ES | Research & Development |
| ClickDimensions APAC Limited | NZ | Customer Success and Support |