Last Updated: February 6, 2026
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What’s Changed?
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- Click uses the following third party subprocessors to provide our Services including services we use to provide support to our customers using our Services.
- Prior to engaging any third party subprocessor, Click performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
- Click requires its subprocessors to satisfy equivalent obligations as those required of Click (as a Data Processor) as set forth in our Data Processing Addendum (“DPA”).
Infrastructure
These subprocessors make up the infrastructure that supports Click Marketing Automation, Sales Engagement, and CRM applications.
| Subprocessor | Geographic Location | Role | Data Transfer Mechanism |
| Microsoft Azure |
US: North-Central |
Cloud Service Provider for Click applications | Standard Contractual Clauses/Data Privacy Framework |
Data center locations for Azure are chosen by the customer during the account registration process.
These subprocessors make up the infrastructure that supports the email sending functionality for Click Marketing Automation:
| Subprocessor | Geographic Location | Role | Data Transfer Mechanism |
| MessageGears |
US IE |
Email Provider | Standard Contractual Clauses |
Accounts hosted on the EU data center will use the Microsoft Azure EU/IE data center for Click hosting and the MessageGears EU/IE data center for email messaging.
Accounts hosted on the US data center will use the Microsoft Azure US data center for Click hosting and the MessageGears US data center for email messaging.
Accounts hosted on the AU data center will use the Microsoft Azure AU data center for Click hosting and the MessageGears US data center for email messaging.
Accounts hosted on the CA data center will use the Microsoft Azure CA for Click hosting data center and the MessageGears US data center with Secure PII for email messaging.
Minimal necessary data may be provided to a subprocessor outside an infrastructure location for purposes of providing Customer Support Services, as defined under Support and Services subprocessors.
These subprocessors make up the infrastructure that supports the file management functionality for Click Marketing Automation:
| Subprocessor | Geographic Location | Role | Data Transfer Mechanism |
| UploadCare | US | File Management and Processing | Data Privacy Framework/Standard Contractual Clauses |
These subprocessors make up the infrastructure that supports Click Intelligent Dashboards
| Subprocessor | Geographic Location | Role | Data Transfer Mechanism |
| Amazon Web Services | North Europe (IE) | Cloud Service Provider for Click Intelligent Dashboards | Not Applicable – personal data is not transferred from the EU. |
| Google Cloud Platform | EU: Distributed | Cloud Service Provider for Click Intelligent Dashboards | Not Applicable – personal data is not transferred from the EU. |
Embedded Functionality
These subprocessors provide additional functionality in the application
| Subprocessor | Geographic Location | Role | Data Transfer Mechanism |
| Oktopost | US | Social Posting | Standard Contractual Clauses / Data Privacy Framework |
Support and Services
These subprocessors are used to provide customer support for our Services
| Subprocessor | Geographic Location | Role | Data Transfer Mechanism |
| Allbound | US | Customer Support Services | Standard Contractual Clauses |
| Microsoft 365 | US | Customer Support Services | Standard Contractual Clauses / Data Privacy Framework |
| OneTrust | US | Customer Support Services | Standard Contractual Clauses / Data Privacy Framework |
| Pendo | US | Customer Support Services | Standard Contractual Clauses |
| Raia AI | US | Customer Support Services | Standard Contractual Clauses |
| TL;DV | US | Customer Support Services | Standard Contractual Clauses |
| Zendesk | US | Customer Support Services | Standard Contractual Clauses / Data Privacy Framework |
Affiliates
The following affiliate companies are members of ClickDimensions, LLC and function as subprocessors
| Subprocessor | Geographic Location | Role | Data Transfer Mechanism |
| ClickDimensions Ireland | IE | Customer Success and Support | N/A |
| ClickDimensions Spain | ES | Research & Development | N/A |
| ClickDimensions APAC Limited | NZ | Customer Success and Support | Adequacy |