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Lead score (changing values)

Hello,

We would like to introduce a new scoring model within the ClickDimensions capabilities. We can set this up according to the Score setting with some additional tracking scripts.

We would like to have a clean start, meaning that all leads start with zero points again. Now I have seen a post that the score could be influenced by adding a Page view manually/by workflow. After trying the total score is not updated. Will this be updated when a new score arrives in the system?

And what about the changes to the score settings? How are they reflected when a new score arrives? With the page views you actually see the score within CRM, but for form submits there is just one score (which is not reflected on the individual form submit). Are the (already existing) form submits recalculated based on the new score settings?

Please advise on this one. Thanks in advance for your reply.

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