Images uploading blurry



1 comment

  • Official comment
    Carolynn Carriger


    Our editor will display images based on the quality of the upload, so when working with images there are a few additional factors to keep in mind. First, are you resizing the image at all from the original image file? If so, you would want to ensure that you're retaining the correct ratio for the image and not resizing to a resolution not optimal for the image. If you have a graphic designer on your team, they would be able to take a look at your image and advise on if you need to alter how you're resizing it at all.

    Second, you will want to be mindful of the largest size that the image can reach in the email. For example, you mentioned that some of these images are logos and typically logos aren't much bigger than a couple hundred pixels. If you are uploading a 600px wide image into the Image Manager and then placing it in a block that doesn't allow it to be wider than 300 px, the image is having to scale down and work harder to fit. Our Image editor can help you resize it proportionally, but you would want to just upload the 300px width image in the first place to ensure that it's the optimal size and scale for your email.

    Thank you!

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