"To" Field in Text Message Activity


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    Thomas Fursdon

    After talking to support, apparently there isn't a way to replicate the out of the box functionality without custom code.

    Here's a workaround in case anyone else is looking for a similar quality of life feature:

    To solve the problem, I have created a dialog process in CRM that creates a text message record based on the user's input, then runs a child workflow that sends the message.

    I then created a button using ribbon workbench that runs the dialog from the form.

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