Excluded Email count in view

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    Emily Clever

    Hi Rajveer,

     

    Excluded Emails include emails addresses that are blocked, missing an email address, unsubscribed or suppressed. Because not all of these fields exist on the Email Send record, you can't easily add a column in the Sent Email Sends view that rolls all these up together the way we do in our email statistics iFrame. 

    You could create a new rollup field on the Email Send record for number of messages sent, and then add that to your columns.The number of recipients on your marketing lists minus the number of Messages Sent in your new rollup field would give you a good picture of Excluded Emails -- not 100 percent accurate, but close.

    You could also simply add the columns for "bounced" and "unsubscribed," but that wouldn't give you a perfect picture either.

     

    Best,

    Emily

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