Email interactions within a campaign automation


We're just about to start using Campaign Automations to replace Nurture Programmes so I am just getting to grips with how they work.

I note that in the instructions for the Email Interaction triggers is states that you have to have an Email Send already set-up before you can complete the properties for this trigger. Does this mean that you can't use this trigger to look at an email already being sent out as part of the Campaign Automation?

My understanding was that emails being sent in this way do not create an Email Send in advance but create individual ones as and when the email is sent to each contact.

I was looking to set something up so that I sent a first email promoting an Open Day and I could then use the Email Interaction trigger as an internal trigger to say did the contact click the 'Book Now' link. Is this possible?



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