Monitor unengaged subscribers

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    Suzannah Thompson

    Hi Charlie,

    You could accomplish this with a Campaign Automation.

    http://help.clickdimensions.com/introduction-to-campaign-automation/

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    Charlotte Starkey

    Thanks Suzannah, but I don't understand how this would work for what I need. The emails being sent are bulk email sends that are too large to put through campaign automation. They aren't bulk sends all sent to the same people either. It needs to be a more generic 'if any 5 emails have been delivered but not interacted with' query. 

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    Suzannah Thompson

    Hi Charlotte,

    You could always use roll-up fields to make this data easier to search in a CRM Advanced Find. We have an example on our blog that you can reference below, but a CRM admin or partner can provide further assistance with this customization.

    http://blog.clickdimensions.com/measuring-engagement-for-email-marketing/

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