Re-sending to contacts after SPF Record issue



1 comment

  • Official comment
    Allison Fierce

    Hi there,

    An issue with your SPF record is not expected to result in Hard Bounces. You can read about the Hard Bounces and Soft Bounces ClickDimensions tracks here:

    In your case, I would encourage you to open a ticket with the ClickDimensions support team here:

    Explain that you experienced some bounces because of a temporary SPF issue, share some information about the correction you made, and the support team should be able to assist you with unblocking any temporarily effected individuals.

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