tracking anonymous visitors

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    Rickey Jolley

    Stephane opened a Support ticket for this question. For other readers:

    To track Anonymous visitors is the same as tracking identified, with the only difference being that activity for an anonymous visitor is associated with an Anonymous Visitor record rather than a Lead or Contact record. 

    If you have created a Domain record, even subdomains are regarded as part of the domain. So xxx.yyy.com would be tracked just the same as aaa.yyy.com, if the domain record for yyy.com has been properly setup. 

    Lastly, you will need to have the entire tracking script on each page you wish to track. You can copy this Tracking Script by navigating to Settings > ClickDimensions Settings > Tracking Script (on the page, not the ribbon). 

    If you need assistance with troubleshooting any issues with your support, we encourage you to submit a Support Ticket here: http://support.clickdimensions.com/hc/en-us/requests/new. 

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