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All survey answers map to contact record using workflow

Hi There,

I have a requirement to capture all the survey answer responses or answers into a contact record.

if the participant is already a contact in CRM then create a contact within the participant(contact) record. other wise create a new contact with all the survey answer/responses.

Questions:-

1) DO I need to create all the survey questions inside contact record first? and then map using workflow all the survey answers/responses into the contact?

2) what is the process actually here?

I need to capture all the values into CRM.

I have about 120 question fields on the survey.

please let me know the solution for this in detail.

your help is much appreciated.

Kind Regards

Malla

 

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