Best way for "Managing Subscription List Opt-Ins with a Workflow"?



1 comment

  • Official comment
    Emma D'Arcy

    Hi Stephan!

    Thank you for your question. We added custom fields to the contact record so that the workflow to update the marketing list can trigger on the change of this field if you're using a static Marketing List. If you're using a Dynamic List, it can only look at criteria directly related to the Contact. In order to pull an accurate list of contacts that have opted into something, the workflow will fire to change these values each time a Posted Subscription record is created.

    If you're maintaining static lists, we do have a Campaign Automation example that does not require custom fields to be created:

    Please let me know if you have any other questions!



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