When using InboxCast, the draft Email Send record that is created into CRM is owned by the ClickDimensions service account. In a CRM environment that has multiple business units and users are not granted the rights to edit all Email Send records globally, this presents the problem that the user cannot complete the steps for editing and sending out the Email Send created by InboxCast. So, essentially the feature currently cannot be leveraged in a CRM environment with such a security model.
The process we'd like to implement is such that the InboxCast email send would be automatically assigned to the owner of the originating Marketing List from which the InboxCast email ID has been generated. While the custom plugin required for changing the ownership of the Email Send wouldn't be so complex, is there any reliable way to identify which Email Send records are created specifically via the InboxCast feature?
We wouldn't want to develop custom logic for the ClickDimenisons entities that might later on conflict with some other functionality of the solution, so I'd like to validate whether the plugin idea for marketing list owner mapping to Email Send is a viable option. If there are any other ways for managing the "inheritance" of ownership to ClickDimensions records, I'd appreciate the feedback. Thanks.
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