Web Content CNAMEs




  • Official comment
    Emily Clever

    Hi James,

    To echo what other people have commented, you can use ClickDimensions forms with https sites, but you'll have to manually change the beginning of the URL to point to https://analytics.clickdimensions.com (or not use a CNAME). That is the "default link format."

    A CNAME cannot be used in this instance because the CNAME redirect can't be secured. 

    For example, if your CNAME is cname.mycompany.com. then your iframe code would look like the following after those changes have been made. Note that the CNAME is not being used at all. 

    <iframe src="https://analytics.clickdimensions.com/restofformlinkhere.html" allowtransparency="true" width="100%" height="500px" type="text/html" frameborder="0" style="border:0"></iframe> 



  • Avatar
    Yorick Reuvekamp

    The default format is https://analytics.clickdimensions.com

    I'm going to plug my own feature request here for https support with cnames, because it has quite a bit of votes already: https://support.clickdimensions.com/hc/en-us/community/posts/360000591233-Full-HTTPS-support

  • Avatar
    James Strangeway

    Thanks for the response.  So if I wanted to make sure and use https, but brand the web pages, what is the best approach?  Thanks


  • Avatar
    Yorick Reuvekamp

    There is no option to use https://yourcompany.com/yourform/, if that's what you mean. That's the problem :-)

  • Avatar

    And it's a big problem unfortunately.  The https://analytics.clickdimensions.com domains are on a bunch of adblocker and spam lists.  With the ever growing usage of adblock it's not acceptable to have forms not render for a large amount of users.

    Click Dimensions needs to find a way to enable https for cnames or their product is no longer really viable. :(

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