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Weston Packard

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  • Add an Outlook Calendar Event to an Email Template

    Emailing customers about an upcoming appointment or event? The Click File Manager can be used to attach an Outlook calendar event to your emails so you can ensure that your customers has the right ...

  • Error: "Metadata Contains A Reference That Cannot Be Resolved"

    NOTE: This article pertains to On-Premise environments. When registering for the Click solution, you may see one of the following error messages:"Metadata contains a reference that cannot be resolv...

  • Find Your Way Around the Landing Page FreeStyle Editor

    The Freestyle Landing Page Editor allows users to create a Landing Page by making one from scratch, uploading an existing layout, or by modifying the HTML directly. Goals Learn how to use the Free...

  • Email Events

    Every time a recipient opens an email or clicks a link, an email bounces, or a recipient unsubscribes, Click creates an Email Event record in Dynamics. Click uses Email Event records to generate th...

  • Advanced Search for Content Discovery

    With our Content Discovery engine, you can easily search and share articles with your audience based on topics of interest. Each Interest provides a broad search for a keyword or term within articl...

  • Creating Advocacy Stories

    The Advocacy Board allows you to easily provide content to your Advocates. The Board is designed to fit into your existing workflow or run your own Advocacy program within Click Social. This articl...

  • Social Listening Notifications

    Social Listening allows you to stay updated when important events are happening. Currently, two types of notifications are available for Social Listening users: Spike Alerts: Triggered when we det...

  • Themes in Preference Center Designer

    The Preference Center's Themes tab is where you can customize your Preference Center page's UI theme.  You can select from a list of provided themes which you can then customize, or you can build t...

  • CHIPS Authentication

    Google has started deprecating 3rd party cookies for some of their Chrome users, and may eventually do so for all users. This article outlines why Google is making this change, impact of 3rd party ...

  • Social Block

    This article covers the Email Designer's social block.The social block allows you to add social share icons into your email templates.How To UseYou can find the social block in the Content sidebar....