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Weston Packard

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  • Negative Paths

      Negative Paths represent the follow-up Triggers, Actions, Series, and/or Timers that a participant goes through if they do not perform an activity that is checked for in a specific trigger. All ...

  • Tracking Event Registrants Using Form Submissions

    Click includes a feature called Event Management that allows a user to create a connection between an Event Management service, such as GoToWebinar or WebEx, and automatically have records created ...

  • Best Practices for Emails for Smartphones and Mobile Devices

    The following practices should be considered when designing emails that you intend to send to smartphones or mobile devices. Watch your email width In order to ensure that the email is not too wide...

  • SMS Statistics

    Goals Learn where to find SMS statistics & Sent SMS messages in Dynamics Dynamics 365 SMS Statistics Once an SMS has been sent statistics will come in. To see them go to ClickDimensions > Mes...

  • Add an Outlook Calendar Event to an Email Template

    Emailing customers about an upcoming appointment or event? The Click File Manager can be used to attach an Outlook calendar event to your emails so you can ensure that your customers has the right ...

  • Error: "Metadata Contains A Reference That Cannot Be Resolved"

    NOTE: This article pertains to On-Premise environments. When registering for the Click solution, you may see one of the following error messages:"Metadata contains a reference that cannot be resolv...

  • Find Your Way Around the Landing Page FreeStyle Editor

    The Freestyle Landing Page Editor allows users to create a Landing Page by making one from scratch, uploading an existing layout, or by modifying the HTML directly. Goals Learn how to use the Free...

  • Email Events

    Every time a recipient opens an email or clicks a link, an email bounces, or a recipient unsubscribes, Click creates an Email Event record in Dynamics. Click uses Email Event records to generate th...

  • Create a Subscription List

    IMPORTANT: Your CNAME and Domain records also need to be set up before creating your Subscription Lists. Creating Subscription Lists in Click will provide your readers the ability to manage for whi...

  • Create a Video from Images

    Turn static images into a simple video by arranging them on the timeline and controlling their duration using the Video Studio editor. This workflow helps you transform a series of images into a sl...