Weston Packard
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Autoposter
The Autoposter feature enables you to schedule multiple posts across multiple social profiles at the same time. This article will cover the basics of accessing and using the Autoposter function. Ac...
Icon Block in Landing Page Drag & Drop Editor
The Icon content block lets you insert a set of icons that can serve as hyperlinks into your landing pages. Content Properties Selecting a Icon block will open its Content properties. Configure i...
Image Manager in Drag & Drop Editor
The image manager in the Drag & Drop editor allows you to bulk upload images that you wish to use in your emails. You can upload these images to the Root folder or to a subfolder (shown above). E...
Click Single Sign On (SSO) Authentication
Availability Since October 1, 2025, Single Sign On Authentication Method is not supported. Microsoft requires MFA for all Azure apps. To avoid service interruptions, switch to an Application User w...
Why didn't my SMS messages send?
When sending a text/SMS message, there could be an instance where you notice that your message didn't send. While we hope that's not the case, the following troubleshooting steps show how you can p...
Profile Management Data Sync
Click provides a feature called Profile Management which is used to prepopulate forms with a Lead or Contact's preexisting data. This is a useful feature, but if you are sending a very large Email ...
Error: "Error in AddMemberList plugin, Principal user is missing prvReadcdi_nurturebuilder privilege"
When a User in your Dynamics environment attempts to add a member to a Marketing List, They may encounter the following error: Error in AddMemberList plugin, Principal user is missing prvReadcdi_nu...
Participants
The Campaign Automation builder's Participants tab shows a list of every Lead or Contact who is running through or has run through the Campaign Automation. Participant Tab Statuses From the Partic...
Email Send Statistics Report
After an Email Send has been sent you can download the PDF statistics report. This report will show the graphs that you see in the Statistics area of the Email Send record along with some of the de...
What to Do if Your Click Solution File Does Not Match Your Environment URL?
If you have navigated to Settings > ClickDimensions Settings and noticed that your environment URL doesn't match the External CRM URL listed there in the settings area, then you either have an inte...