Weston Packard
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Video Block in Drag & Drop Editor
In a Drag & Drop email editor, you can place a Video block which will hold the URL and thumbnail image for a video that you want to include in your email. At this time, YouTube and Vimeo videos are...
Plugin Errors in On-Premise Environment related to Sandbox Processing Service
NOTE: This article applies to on-premises deployments of Dynamics only. In certain conditions, a plugin may cause the following error: Unhandled Exception: System.ServiceModel.FaultException`1[[Mic...
Email Clients
If you would like to review information about which devices and email clients your readers are viewing your Click emails on, access these statistics from the Email Statistics menu under the Email C...
How to Send a Form Capture Email Notification
When a Click form is submitted, you are able to use form actions to send out an email notification to user(s) that contains a report of all information submitted in the form. Unfortunately, when us...
Identifying Anonymous Visitors
As of our 12.3 release, Click no longer syncs Anonymous Visitor records or their unidentified Page Views or IP Organizations to Dynamics. All page views and visits related to Anonymous Visitors wil...
Track Links to Files and External Websites
Most web tracking users know that you can track all the clicks on pages on the site running the web tracking technology. This is because each web page contains JavaScript that is run when each page...
Usage: How To Tell How Many Emails, Posts, Page Views Your Account Has Used
Dynamics 365 Legacy Finding Usage Data To see how many emails and SMS messages you have used, how many Form and Survey submissions you have, how many page views have been tracked, and how many ...
Integration with Microsoft Teams for Social Advocacy
Microsoft Teams comes with Microsoft Office 365. Read more on Microsoft Teams to get started. The Social Advocacy app for Microsoft Teams links your Advocacy Board to Microsoft Teams. When you run...
Data Collection Limits
By default, Click Social collects data based on the number of social listening posts available in your account. The limits are reset monthly at midnight UTC on the first of the month. If the number...
Button Block
This article covers the Email Designer's button block.The button block allows you to add buttons to your email templates.How To UseYou can find the button block in the content sidebar.When you drag...