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Weston Packard

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  • Sharing to Personal Profiles Versus Business Pages

    Click Social, through the Advocacy Board, supports posting both to Business and Personal Social Profiles, but there are differences in what can be done between the two types of Profiles. Facebook S...

  • Historical Data

    When you create a new query in Social Listening, you have the option to prefill it with 30 days of historical data. If you want more historical data than what is provided by default, contact your C...

  • Image Block

    This article covers the Email Designer's image block.The image block allows you to add images to your email templates.How To UseYou can find the image block in the content sidebar.When you drag an ...

  • Segment Rules: Supported Data Types

    The table below contains details about the data types that are supported when creating conditions and rules within a Segment. Field data type Description Data types supported in Segmen...

  • Improved Email Send Verification

    Here is the current list of IP Addresses on-premise environments will need to unblock to allow Improved Email Send Verification to work. What should you expect?Clicking on Send in the Dynamics ribb...

  • Templates

    Templates are used to make the email step creation of a Sequence easier.      Table of Contents: Creating a Template Adding Personalization to a Template Sharing a Template Using a Template Clonin...

  • Campaign Analytics

    The Analytics tab lets you see the performance of the posts from this campaign. This article will cover the basics of accessing and using the Campaign Analytics feature. Accessing the Campaign Anal...

  • Social Block in Landing Page Drag & Drop Editor

    The Social content block lets you easily insert icons into your landing pages that link to various social pages or networks. Content Properties Selecting a Social block will open its Content prope...

  • Click Report

    The Click Report shows all the URLs that were clicked and all the people who clicked them for a Sent Email Send. NOTE: These statistics will only be available from this menu once the Email Send has...

  • CRM 2016 appundefined Error

    Some customers on CRM 2016 may encounter the following error when using certain Click features: appundefined.clickdimensions.com Why does this error occur? This error occurs because the Click solu...