Weston Packard
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Mobile Design Mode
The Email Designer includes a lot of ways that you can optimize your designs for mobile devices. For example, you can hide content from specific devices. If you don't want to hide things, you can a...
Understanding Email Headers
All email messages are text files sent over SMTP—a store-and-forward, and so delay-tolerant protocol. The email messages themselves are text files with a specialized function and as a result a spec...
Lock Email Blocks Security Role Settings
PurposeAllows users to lock sections in the Drag and Drop editor so that users without this role cannot edit them. The Lock Email Blocks feature is not available in the Email Designer.PermissionsBu...
Using the 3 Click Workflows
There are three Click workflows in your Dynamics environment that are/were responsible for performing important Click processes. To access these workflows, go to Settings > Processes > All Process...
Unblock an Email Address
If an attempt to send to an email address results in a hard bounce or 4 or more soft bounces in a 3 month period, we will automatically add that email address to a blocked list and will not send to...
Why Don't my Unsubscribe or View in HTML Links Work?
If you're getting a Page Not Found Error when clicking on the Unsubscribe or Microsite/View in HTML links within your emails, check these points: Pasting Issues Did you possibly copy or cut and the...
How to Insert Click Profiles Navigation Link Into Custom Contact Forms
The Click solution includes a link on the Contact and Lead forms to a Profile that shows a summary of visit and form data for the Contact/Lead data. If subsequent customizations to your Dynamics en...
Correlating Traffic From IP Addresses
Because of the way web tracking data is modeled in the Click solution, it is very easy to see all web traffic coming from a specific IP address. Since companies and organizations often have all the...
Weekly Stats Email for Advocates
Arriving weekly on the day of the week Admins choose, the Weekly Digest email for advocates highlights important trends and stats from Advocate Analytics to keep advocates informed and motivated. A...
AI Assistant in Drag & Drop Editor
The Landing Page Drag & Drop Editor contains an AI Assistant feature, introduced in Version 2025.01. While AI offers a range of powerful functionalities that can benefit businesses and content crea...