Please enter the details of your request. (HINT: Screenshots are very helpful. You can attach them below!)
Examples include: bot form submissions, unauthorized dynamics logins, etc. Please note that ClickDimensions security errors do not apply to this field.
Please let us know the criticality of the issue you are raising. Urgent: Issue is causing major delays/stoppage to my business High: Issue is causing impact to workflow but is not causing a business stoppage Normal: Issue is occurring and needs to be fixed, but I can work around it Low: I'm unsure how functionality works or have a question
This can be found in ClickDimensions Settings
Please select the product you have questions or issues with at this time.
What security issue do you have?
Please provide us the link to your Campaign Automation builder. This can be found in Marketing - Campaign Automations - Select your record - Click 'Open Builder' - copy the URL out of the pop up window and paste it here.
From your email template record in CRM, click the 'Full Screen' button in the ribbon. Copy the URL from the pop up window and paste it here. Please note this is not the same button as the 'pop out' button in the upper right corner of CRM.
From your email send record in CRM, click the 'Full Screen' button in the ribbon. Copy the URL from the pop up window and paste it here. Please note this is not the same button as the 'pop out' button in the upper right corner of CRM.
From your web content record in CRM (Settings - Web Content) press the 'Design' button in the ribbon. Copy the URL out of the pop up window and paste it here.
From your survey record in CRM (Settings - Web Content) press the 'Design' button in the ribbon. Copy the URL out of the pop up window and paste it here.