Introduction to Surveys

  Introduction Create Survey Questions >>

What are Surveys Used for?

Surveys are a way to get feedback from your customer base or other clients. They allow users to answer a set of questions you provide to give you insight on how your product or service is being received. For example, users can submit valuable data such as a rating of the product, whether they would recommend it to a friend, or their favorite feature. Surveys can be embedded in landing pages, or directly on your website, and answered survey questions can be tied to the Lead or Contact that supplied the information. 

NOTE: ClickDimensions Surveys are only available for customers with a Standard license level or above.
IMPORTANT: You must set up your CNAMEs for surveys to work properly. For more information on this process, please click here.

Web Responsive Surveys

All surveys created after January 26th, 2015 with the Survey Builder will be automatically responsive. If you have created a survey before this date and want to make it responsive, read this article.

How to Create a Survey

Set Up Steps
  1. Create Survey Questions
  2. Create the Survey
  3. Survey Actions
  4. Embed a Survey
  5. Survey Statistics
Additional Functionality


Feature Added: July 11, 2011
Feature Updated: Jan 25, 2015
ClickDimensions Version Need:
Have more questions? Submit a request


Article is closed for comments.