Twitter is one of several social platforms that can be integrated with the ClickDimensions Social Marketing feature powered by Oktopost. You may include Twitter Profiles and set up these integrations via connectors.Connecting to these social profiles will allow you to create, schedule, and publish social posts from within your Dynamics environment, as well as track the interactions people have with these posts. Click here to learn more about ClickDimensions Social Marketing.
NOTE: In order to use Social Connectors, it is required to have a CNAME set up for Social Marketing. Click here for instructions on how to set this up.
NOTE: The basic ClickDimensions solution includes support for up to 5 social profiles. If you are interested in increasing the number of available social profiles, you can contact your ClickDimensions Customer Success Manager for information regarding upgrading to the standard or professional social packages.
Goals
- Learn how to set up a Twitter Social Connector to allow Social Posts to Twitter from CRM.
Navigate to the Twitter Connector
Once your CNAME is set up for Social Marketing, navigate to Settings > ClickDimensions Settings > click Connectors.
A new window will open and show you the current connectors you have set up for this Dynamics environment. Click +ADD to choose a new connector.
A new window will open and show you a menu of current available connectors to set up. Select the following option for Twitter:
Set Up the Twitter Connector
If this is the first time you are connecting your social profiles, then you are prompted to include the first name, last name, and email address of the User who will be controlling these social profiles. You may choose only one User for these details.
NOTE: It is recommended that this User is the person leading these social marketing efforts, as we will be sending communications, including re-authentication messages, to this email address.
Once you have entered in the required information and indicated that you have accepted the Terms and Conditions, click Connect.
You are then prompted to authorize Oktopost to access the Twitter account you are currently signed into. ClickDimensions Social Marketing is powered by Oktopost. Click Authorize App.
Once this connection is authenticated, you will see a success message. You can then click to learn how to post to Twitter using this connector, click to set up another connector, or close the window.
The connectors window will now show the active Twitter connector with the other connectors set up for your Dynamics environment.
You are now ready to create a social post!
| Feature Added: 8.8 |
| Feature Updated: 8.8 |
| ClickDimensions Version Needed: 8.8 |