9.10 [January 2019]
US Data Center: Instant Update/Cloud - January 6th, 2019; Solution* - January 7th, 2019
CA Data Center: Instant Update/Cloud - January 6th, 2019; Solution* - January 7th, 2019
EU Data Center: Instant Update/Cloud - January 13th, 2019; Solution* - January 14th, 2019
AU Data Center: Instant Update/Cloud - January 13th, 2019; Solution* - January 14th, 2019
* The solution update for CRM Dynamics 2013/2015 has not yet been released. Please stay tuned for updates.
Note: Not all features are available for all versions of CRM.
For instructions on how to update, see this article. There is no additional charge to update and updating is quick. The column furthest to the right shows if the specific update was already automatically made for you (Instant Update) or if you must update your solution file to get the update (Solution Update Required).
We have improved the scaling capabilities of ClickDimensions Import to support large import files.
|Improvement||Posted Form||If CRM field has been deleted still sync the rest of the form||Instant Update|
Update solution configuration page to include CA in the region dropdown
Motivation: This allows customers who have installed the wrong solution file into the wrong environment to fix it easily with self-service
When using the ClickDimensions Import tool to add opt-out subscription preferences, associate that preference to an unsubscribe record for that contact/lead so that it is easier to view the current state.
You can download the list of participants who went through an automation to an Excel document.
|Improvement||Error Message Improvement||
The security error message has been improved to include better information and steps to resolve the issue.
|Improvement||New Drag and Drop Editor||
Now you can edit templates that were built with the old drag and drop editor in the new editor. You can utilize the original work you've done and enjoy all the new features and improved functionality of the new editor.
|Solution Update Required|
Motivation: Support up to 3 million global unsubscribe records dynamically.
The new feature will duplicate and maintain the global unsubscribe records in both the CRM and ClickDimensions side. When email is sent, the records are matched against ClickDimensions data in order to speed up the process and reduce the load on the CRM. Available from this version.
|Solution Update Required|
|Improvement||NEW CRM SDK||
Support for the new CRM SDK REST API
Motivation: Microsoft is deprecating their legacy SDK. This new SDK will support the new API.
Customers on CRM 2011 will not be affected by the Microsoft change
|Solution Update Required|
|Improvement||Web Content Designers||
The embed window for web content will create an HTTPS link for anyone who is not using a cname
|Bug Fix||111017||Campaign Automation||The Campaign Automation View's "Completed Instances" statistic was sometimes incorrect.||Instant Update|
|Bug Fix||131268||Campaign Automation||Phone links and other untrackable link types were able to be selected in an Email Interaction Trigger's link selector.||Instant Update|
|Bug Fix||114239||ClickDimensions Settings||A failed Semi-Automatic Update would not generate a failure notification email.||Instant Update|
|Bug Fix||114240||ClickDimensions Settings||When an account's Semi-Automatic Update failed, the version number would still be updated in our records.||Instant Update|
|Bug Fix||116711||ClickDimensions Windows||ClickDimensions windows would sometimes encounter HTTP Error 400 during heavy usage.||Solution Update Required|
|Bug Fix||114941||Email Send||Some customers started encountering a script error when opening an Email Send record after updating to Version 9.4 or later.||Solution Update Required|
|Bug Fix||116689||Email Send||The timestamp below an Email Send's Sent Status did not display in the User's timezone.||Solution Update Required|
|Bug Fix||122856||Email Send||A Sent Email Send would show no Status.||Solution Update Required|
|Bug Fix||123072||Email Send||Suppression Lists were ignored when sending to EmailAddress2 or EmailAddress3.||Instant Update|
|Bug Fix||124555||Email Template||An Email Template's Editor Type could be changed to a different type that it should not have been able to be changed to.||Solution Update Required|
|Bug Fix||113991||Import Tool||The Import Tool would sometimes continue running indefinitely without failing.||Instant Update|
|Bug Fix||126587||New Drag & Drop Editor||Images in templates created in the New Drag & Drop Editor would display incorrectly in the Gmail app.||Instant Update|
|Bug Fix||128188||New Drag & Drop||Files greater than 500kb could not be uploaded to the New Drag & Drop Editor's File Manager.||Instant Update|
|Bug Fix||116700||Scoring||US environments running a pre-9.2.4 version would encounter "missing cdi_totalscore" errors.||Instant Update|
|Bug Fix||114821||Subscription Management||The notification email sent when an account's Opt-In switch process failed would contain a non-functional microsite link.||Instant Update|
|Bug Fix||133126||Surveys||Skip Logic could not be accessed within the Survey Designer when using French language.||Instant Update|
|Bug Fix||108033||Translation||In Email Template and Email Send records, the French translation of "Subject" was incorrect.||Solution Update Required|
|Bug Fix||119899||Translation||In accounts using the French Translation, a Form Editor's Checkbox Properties window would display the "Publish" button in the wrong location.||Instant Update|
|Bug Fix||120226||Translation||FreeMarker validation errors inside Template Editors had not been translated into French.||Instant Update|
|Bug Fix||120980||Translation||The notification displayed when canceling an Export had not been translated to French.||Instant Update|
|Bug Fix||120983||Translation||The ClickDimensions Settings Import window displayed some invalid text when using the French Translation.||Instant Update|
|Bug Fix||126341||Translation||The Ribbon buttons were not translated in the French Translation.||Solution Update Required|
ClickDimensions Core Changes
ClickDimensions User Changes
ClickDimensions Service Changes
ClickDimensions Lock Blocks Changes
IP Address Additions
Here is the current list of IP Addresses you may need to unblock to allow ClickDimensions to work.
No new IP addresses were added with this release. However, there have been several new ones in the recent past and we suggest taking a look at the article linked above to make sure you have allowed those new IP addresses.
No plugin changes