10.9 - November 2020
| Data Center | Instant Update/Cloud | Solution |
|---|---|---|
| US Data Center | November 1st, 2020 | November 2nd, 2020 |
| EU Data Center | November 1st, 2020 | November 2nd, 2020 |
| CA Data Center | November 2nd, 2020 | November 3rd, 2020 |
| AU Data Center | November 2nd, 2020 | November 3rd, 2020 |
You can quickly update at any time and there is no additional charge to do so. The last column in the tables below indicates if the item is already available (Instant Update) or if you must update your solution file to get the update (Solution Update Required)
Improvements
| Feature | Description | Update Type |
|---|---|---|
| CVent event timezone mapping to UTC | We added Cvent event timezone mapping to UTC. This will allow Event and Event participants statuses to be represented correctly across different time zones | Instant Update |
| Enhancements to Event Participants form | We have improved the event participants table by adding more columns, larger table size and pagination | Solution Update Required |
| Tracking history for event management | We are now able to track history when the user creates, updates, or removes event connectors. | Instant Update |
| Sync Event – Display status of sync process | We are now able to present the status of the Sync Event process and notify you when completed | Instant Update |
| Capture Social Profiles in CRM | We are now capturing and syncing social profiles from the Social Marketing platform. This enables us to capture all posts and clicks, including Instagram and YouTube posts created in the Social Marketing platform | Instant Update |
| Branding Updates to the Social Marketing platform | We updated the App name to ClickDimensions Social Marketing, Terms and Conditions and company address in emails and reports | Instant Update |
| Personalization Button for Email Subject | We added a personalization button to the email subject field in the new email. You can now personalize your email subject directly from the subject field. | Solution Update Required, UCI Environments only |
| Time Zone Field for Lead and Contact Records | We added a new time zone field to contacts and leads. You can now set up your participant's time zone. We also added the time zone field to the ClickDimensions import tool, to enable you to easily update bulk participants' time zone. | Solution Update Required |
| New Fields in the Clickdimensions Import Tool | We added 8 new fields to the ClickDimensions import tool excel template. The new fields are: Gender, Birthday, Annual Income, Salutation, Lead source, Annual Revenue, Topic and Time zone. This enhancement should help you update those fields for bulk participants. | Instant Update |
| Social Click Trigger in Campaign Automation |
New Social Clicks trigger in Campaign Automation. You can now trigger a Campaign Automation when an identified visitor clicks on a specific social media post. |
Instant Update |
| More Functionality to Participants Tab in Campaign Automation | We added three new options to CA participants tab: Pause List, Stop List and Resume List, to allow you to choose a static list of participants that you would like to stop, pause or resume. | Instant Update |
| More Visibility to Campaign Automation Statistics | We added an option to click on completed, active or failed participants icons in the statistics tab, to view a list of participants in each step in the automation. | Instant Update |
| Enhancement to the Update Field Action in Campaign Automation | We added the option to choose lookup fields in CA Update Field Action | Instant Update |
| Styling Options for Online Surveys | You can now add your own custom themes to Online Surveys. You can choose one of the predefined themes or customize your own to align with your brand colors. | Instant Update |
| "Internal" Option in the Page View Referer Type Field | We added another option to the Referer Type field in Page View records. When a visitor arrives to a page from another page under the same domain the value will be set to "Internal" | Solution Update Required |
| Critical Security Update | All organizations using CRM 2011, 2013, 2015 or 2016 on premise need to take these steps before ClickDimensions deprecates old TLS versions 1.0 & 1.1 on January 31, 2021:
|
Solution Update Required |
Defect Fixes
| Defect # | Feature | Description | Update Type |
|---|---|---|---|
| 154801 | Emails | In some cases emails went to recovery after successfully sending the email | Instant Update |
| 164372 | Subscription Management | Imported Subscription Preferences did not auto-populate the Subscription form | Instant Update |
| 167696 | Forms | The Form builder wasn't working well on Internet Explorer | Instant Update |
| 167791 | Emails | Split Test strategy B was ignored if the email template was built from the email send record | Instant Update |
| 168177 | Emails | Text in the New D&D editor overlapped when a larger font size was used | Instant Update |
| 168751 | Emails | Commented code was removed from the HTML block in the New D&D Editor | Instant Update |
| 169195 | Emails | Changes to the Split Test template were not being saved properly. | Instant Update |
| 169522 | Campaign Automation | Decision node did not accept a space in front of or behind values | Instant Update |
| 170485 | Campaign Automation | Email Send Action did not list all the available drafts emails | Instant Update |
| 172679 | Campaign Automation | Campaign Automation's Completed participants preview wasn't showing properly. | Instant Update |
| 172978 | Campaign Automation | When a CRM had French as the base language, the Campaign Automation builder wasn't working as expected. | Instant Update |
| 170507 | Surveys | Online Surveys did not submit when a web content Cname was used | Instant Update |
| 173311 | Solution File | In UCI, Under the Customizations menu, ClickDimensions Relationships were blank | Solution Update Required |
| 173754 | Campaign Automation | Send Email action did respect the timer settings of the previous node if it was configured for A/B Testing. | Instant Update |
ClickDimensions Core Changes
No changes.
ClickDimensions User Changes
No changes.
ClickDimensions Service Changes
No changes.
ClickDimensions Lock Blocks Changes
No changes.
IP Address Additions
Here is the current list of IP Addresses you may need to unblock to allow ClickDimensions to work.
No new IP addresses were added with this release. However, there have been several new ones in the recent past and we suggest taking a look at the article linked above to make sure you have allowed those new IP addresses.
Plugin Changes
- All Plugins are updated for compatibility with only TLS version 1.2 which is the current industry standard for internet security. If you do not update, then you may begin to receive error messages if you use CRM on-premise. More information about TLS 1.2 and the additional steps CRM on-premise customers need to take before January 31, 2021 can be found in this support article.
- We updated the ContactPlugin to include the new ‘cdi_timezone’ field. ContactPlugin is fired when a contact is created from a lead. During that process, the plugin associates all of the lead's records with the new contact and updates the Contact fields (copies the cdi fields from the Lead).