ClickDimensions Version 12.10
Release Details - October 2022
| Data Center | Instant Update/Cloud | Solution |
|---|---|---|
| United States | October 12, 2022 | October 18, 2022 |
| Canada | October 13, 2022 | October 18, 2022 |
| Australia | October 13, 2022 | October 18, 2022 |
| Europe | October 18, 2022 | October 19, 2022 |
You can quickly update at any time and there is no additional charge to do so. The last column in the tables below indicates if the item is already available (Instant Update) or if you must update your solution file to get the update (Solution Update Required).
Features - What's New ?
| Feature |
Description |
Update Type | |
|
|
Export & Import | Campaign Automation |
We have added the ability to export your Campaign Automation Templates and import them in another CRM environment using our Import & Export wizards available in your ClickDimensions Settings page. |
Instant Update |
|
|
SMS 2.0 Beta - Twilio Connector | We're introducing the upgraded SMS 2.0 framework and rebuild Twilio connector as a Beta program. We created a dedicated SMS connector icon in the Integrations Settings section of ClickDimensions Settings. The icon opens a table of SMS connectors, listing the connector name, vendor, category, verified, status, created on and updated on dates. From the grid a user can add, edit, delete connectors or go to the Error Log app. The Add New button takes the user through several steps of selecting SMS vendor and configuring connector. |
Instant Update |
Improvements
| Feature | Description | Update Type |
|---|---|---|
| Lead Scoring |
The Score History feature will now display the Email Send Subject associated to any Email Interaction that triggered a Score Update on the Lead or Contact record. |
Instant Update |
| SMS | Twilio configuration page |
We've improved the Twilio connector configuration by introducing a 2-step process for adding a new connector. First, we are establishing the connection to Twilio's account. |
Instant Update |
| SMS | SenderId format validation |
As part of the improved Twilio connector configuration, we've added validation for SenderID. |
Instant Update |
| SMS | Send email notification |
We are able to send email notification to the contact listed in connector's configuration page when sms connector has issues. |
Instant Update |
| SMS | Improvements to Worldwide (WW) country code |
When SMS connector is set with WW country code, the recipient/mobile number in the Contact/Lead record is expected to be configured with country code. The sms service will not append (plus sign (+) and country code) to the Contact/Lead number prior to sending the message. |
Instant Update |
| SMS | Updated "Send" button |
The "Send" text message button in CRM ribbon is now redirected to SMS 2.0 send message function. |
Solution Update Required |
| SMS | Support for TEST a message |
We've added the ability to test a message prior to sending it to a marketing list. |
Instant Update |
| SMS | Customizations for Replies (4 types) |
We've added formatting to the message subject to identify the replies |
Solution Update Required |
| SMS | Send Text message to multiple recipients |
We are now supporting sending text message (1:N) to many recipients. The recipients can be selected from your CRM Leads or Contacts entities. |
Solution Update Required |
| Improved SMS statuses |
We have introduced new statuses: processing, processed for Bulk and 1:N messages |
Solution Update Required |
| SMS | Support for Twilio Key words |
We now support the following Twilio key words for Subscribe: START, ADD, SUBSCRIBE, YES and UNSTOP and for Unsubscribe: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT |
Instant Update |
Defect Fixes
| Defect # | Feature | Description | Update Type |
|---|---|---|---|
|
LM-1377 |
Online Survey |
Online survey export survey answers report error if questions casing changed | Instant Update |
|
LM-1003 |
Survey |
Email Notification containing matrix-type question doesn't display the different sub-questions | Instant Update |
|
LM-1509 |
Forms |
Money fields submitted with "," do not write back data to CRM | Instant Update |
|
LM-1477 |
Lead Scoring |
Error Message when opening Score History for Leads on Native Forms | Instant Update |
|
LM- 1063 |
Forms |
Profile management pre-fill fails if a value of a field contains a curly bracket { } | Instant Update |
|
CA-640 |
Campaign Automation |
Saving error if there are to too many steps in a Campaign Automation | Instant Update |
|
EM-1672 |
Email Send |
Preheader showing up multiple times | Instant Update |
ClickDimensions Core Changes
No changes.
ClickDimensions User Changes
No changes.
ClickDimensions Service Changes
No changes.
ClickDimensions Lock Blocks Changes
No changes.
IP Address Additions
Here is the current list of IP Addresses you may need to unblock to allow ClickDimensions to work.
No new IP addresses were added with this release. However, there have been several new ones in the recent past and we suggest taking a look at the article linked above to make sure you have allowed those new IP addresses.
Plugin Changes
No updates.