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Weston Packard

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  • Which Browsers Can I Use With Click?

    Click supports the latest versions of the following browsers: Edge Chrome Firefox Safari for Mac Per our article here, support for Internet Explorer 11 ended on Aug 17, 2021. As Microsoft introdu...

  • Clone a Web Content Record

    After creating a Web Content record (such as a form, survey, subscription page or landing page), you may wish to create another that is very similar to it. This functionality is now available by Cl...

  • Click: Automatic Solution Update

    Dynamics 365 Legacy For Microsoft Unified Interface customers, the Click solution can be automatically updated when a new solution is released. The Click Service user must have the System Admin...

  • Click Cookies for Web Analytics

    The table below lists the cookies that are placed in a visitor's browser when the Click tracking script is being used on the visited web page, their use and expiration.  Goals Learn about the type...

  • Click's Unsubscribe Process

    In this article we'll discuss how Click excludes recipients based on whether they have unsubscribed via the Click Unsubscribe Code Snippet or Subscription Management, as well as how to manually uns...

  • Cannot see custom field in field mappings area or recently added attribute does not appear to be selectable in email template

    Problem After initially saving a form field record or when browsing to an existing one, your custom fields do not appear in the field mappings area, or the mapping area does not render. Alternative...

  • Advocate Fields

    Advocate Fields enable you to segment your Advocates using custom fields you can create. With this feature, you can limit which segments (i.e. which specific groups of Advocates based on their fiel...

  • Autoplay Video Block

    The Email Designer's Autoplay Video block allows you to add videos to your Emails.Autoplay Video Block: Use a viewed.video video identifier (ID) to add a video that will play silently within the em...

  • Out of Office Replies

    When someone you send an email to is out of the office and has their automatic replies on, Sales Engagement will recognize these replies and automatically pause the Sequence Instance. That way the ...

  • Updating your Social Marketing Account Owner

    If you have already created a Social Account, then you may need to update its details in the future to give access to a different person. If you have not yet set up a Social Account, then please se...