- Dynamics 365
- Legacy
Finding Usage Data
To see how many emails and SMS messages you have used, how many posted forms and surveys you have, how many page views have been tracked, and how many CRM errors have occurred, go to Settings & Support > ClickDimensions Settings and click on Usage.
(Dynamics 2013/2015) Finding Usage Data
To see how many emails and SMS messages you have used, how many posted forms and surveys you have, how many page views have been tracked, and how many CRM errors have occurred, go to Settings > ClickDimensions Settings and click on Usage.
This will open your usage chart window. The charts show your monthly usage in a number of different categories.
Emails: The number of emails you have sent out through ClickDimensions. In addition to Email Sends, this also includes sending methods like Web Content auto responders and emails sent through Campaign Automations.
If you enable BCC emails for your account, they will also count against your license email volume, effectively doubling the number of emails you are sending. For example, if you send an Email Send to 100 recipients, you will receive 100 BCC emails, which will be a total of 200 of emails. Learn more about the BCC feature here.
Form, Survey, and Subscription Posts: The number of forms, surveys, or subscription page submissions received.
Page Views: The number of total page views on your tracked pages.
SMS: The number of SMS/Text Messages you have sent out.
Connection Errors: The number of errors that occur when your CRM is down or temporarily cannot be accessed by the ClickDimensions service.
Transactional Emails: The number of Transactional emails you have sent out through ClickDimensions. This is not to be confused with Marketing Emails.
Please Note: To get the total Email usage you can change the view under emails to ALL, which will include Transactional and Marketing Emails.
Modify How Usage Data is Displayed
Using the controls above the usage chart, you can change the date format, overall date range being displayed, and the granularity of the time units in which the data within that date range is split.
Always remember to press Apply if you change any of these:
Using the Chart
Hover over any dot in the chart to see the exact value being displayed:
The total volume of data shown in the specific date range is listed below the chart.
Click on any other tab at the top of the chart window to see the similar data for different areas.
To now learn more about what else you can find in the ClickDimensions Settings area see our article here.
| Feature Added: Original |
| Feature Updated: 11.7.0 |
| ClickDimensions Version Need: Any |