SSL Certificates

SSL certificates allow HTTPS to be enabled for a custom domain used in a CNAME. Our new SSL certificates feature allows you to upload your own SSL certificate so that you can still brand your links with your company's domain name instead of the ClickDimensions domain while still allowing for a secure connection via HTTPS. This is currently available for use with Web Content CNAMEs and multiple SSL certificates can be uploaded if you make use of multiple CNAMEs on different domains.

Uploading a new SSL certificate

Navigate to Settings and Support > ClickDimensions Settings > SSL Certificates in CRM.

This will open the SSL Certificates area where you can upload your certificates:

Clicking the Upload File option will allow you to select an SSL certificate to upload.

SSL Certificate Requirements

For all regions, the SSL certificate will need to be for a specific domain that points to: cd-analytics.azurefd.net

Wildcard certificates are supported, but the domain must NOT contain with a wildcard character (ex. *.clickdimensions.com cannot be used). The certificate's validity period must be greater than 30 days, and the currently supported file types for your SSL certificate are:

• .pfx
• .pem (can only have one certificate and private key included)

You can then enter your certificate's password if it has one set and enter the domain used in your SSL certificate. This domain will need to have a corresponding Domain record created in CRM for this process to complete properly. Once you have filled in these fields, you will then have the option to 'Confirm and Add' your certificate.

If the validation is successful, then the certificate will process on our end and you should be able to use HTTPS with this Web Content CNAME after 1 hour when the process should be complete.

Updating SSL certificates

Once you have at least one uploaded certificate, the SSL Certificates screen will also update:

You will then be able to add a Notification Email that will be alerted 30 days before your certificates are about to expire. You will also have the options to Remove this certificate or use the Replace File option to change the certificate itself. If you have additional certificates that you would like to use, then you can use the Add Another SSL Certificate option to create another entry.

Allowed Certificate Authorities